Help for Customers
What you need to know to make the most of your Pasar Jasa Experience
Getting started
Welcome to Pasar Jasa, the ultimate marketplace for professional services in Indonesia! Whether you're looking to grow your business or streamline operations, Pasar Jasa is here to connect you with top-notch professionals. Let's get you started on this exciting journey!
Step 1: Sign up and create your business profile
First things first. Sign up - it's quick and easy! It's quick and easy - click on the "Sign Up" button, and follow the prompts to create your profile.
Once you're registered, you'll be asked to create a customer profile. Here's what to include:
- Business Details: Provide your business name and contact information. We'll also ask for your NIB, KTP, and NPWP - which we'll keep confidential.
- Business Description: Describe what your business does and what makes it unique.
- Social Media Links: Connect your social media accounts to build trust with potential service providers.
Step 2: Explore and select services
Next, you'll want to explore the wide range of services available on Pasar Jasa. From accounting to finance and tax, we've got you covered. Here's how to find the right services for you:
- Search and filter: Use the search bar and filters to find services that match your needs.
- Read reviews: Check out reviews and ratings from other businesses to assess providers.
- Compare providers: Compare different service providers based on their profiles, experience, and pricing.
Step 3: Engage with service providers
Once you've found the services you need, it's time to engage with the providers:
- Send inquiries: Chat with service providers to address any questions or specific requirements you have.
- Negotiate terms: Discuss and negotiate terms to ensure both parties are clear on deliverables, timelines, and pricing.
- Do a deal: Once you're happy with everything, book the service and attend to payment.
Step 4: Provide feedback and reviews
Once the services are delivered, provide feedback and reviews:
- Rate the service: Rate the service provider based on quality, timeliness, and value for money.
- Leave a review: Write a detailed review to help other businesses make informed decisions.
Step 5: Grow your business
As you continue to use Pasar Jasa, you'll see your business grow:
- Expand services: Consider engaging additional services to support different aspects of your business.
- Build relationships: Develop long-term relationships with trusted service providers for ongoing support.
- Stay updated: Keep your profile and service needs up-to-date to reflect your business's growth and changing requirements.
By following these steps, you'll be well on your way to leveraging the full potential of Pasar Jasa to grow and streamline your business.
FAQs
Here are some frequently asked questions to help you get started and make the most of your experience on our platform.
-
What is Pasar Jasa?
Pasar Jasa is a professional services marketplace designed to connect small and medium-sized enterprises (SMEs) in Indonesia with top-notch professionals. Our platform aims to democratize access to professional services, ensuring transparency, trust, and efficiency. -
How do I sign up?
Signing up is easy! Just visit our website, click on the "Sign Up" button, and follow the prompts to create your business profile. Make sure to provide accurate and detailed information about your business, including your industry, services needed, and contact details. -
What services can I offer on Pasar Jasa?
Pasar Jasa is currently focussed on accounting, finance, and tax services. Please let us know if you would like to see other types of professional services listed on our platform. -
How do I select the right service provider?
Selecting the right service provider is simple. Use our search and filter features to find providers that match your needs. Check out reviews and ratings from other businesses, compare profiles, and reach out to providers with any questions or specific requirements. -
How does the payment process work?
Pasar Jasa uses a secure payment system. After selecting a service customers pay upfront, and funds are held in escrow until the project is completed. After you confirm satisfaction, payment is released to the professional. We charge customers a small fixed fee to cover platform maintenance. -
What if there's a dispute with a service provider?
We have a dispute resolution system in place. If a dispute arises, you and the provider can submit statements and supporting documents. A human adjudicator will mediate and make a final decision to resolve the issue. -
How can I build trust with service providers?
Building trust is crucial. Ensure your business profile is detailed and accurate, communicate clearly and promptly, and provide feedback after completing projects. Consistency and professionalism go a long way in building strong relationships. -
Can I update my profile?
Absolutely! You can update your profile at any time. Keep your information current to reflect your latest requirements and business growth. -
How do I handle feedback and reviews?
Feedback is essential for improving your experience on Pasar Jasa. After completing a project, leave a review for the service provider and they'll do the same for you. Use the feedback you receive to make informed decisions and improve future engagements. -
How do I get started?
Getting started is easy! Sign up on our website, create your business profile, and start exploring the wide range of professional services available. Engage with service providers, secure their services, and watch your business grow with Pasar Jasa.
We hope these FAQs help you get started and thrive on Pasar Jasa. If you have any more questions, feel free to reach out.