Welcome to Pasar Jasa, the ultimate marketplace for professional services in Indonesia! Whether you're a lawyer, accountant, consultant, or any other professional, Pasar Jasa is here to help you connect with small and medium-sized enterprises (SMEs) that need your expertise. Let's get you started on this exciting journey!

Step 1: Sign up and create your profile

First things first, let's get you signed up. It's quick and easy - click on the "Sign Up" button, and follow the prompts to create your profile.

Once you're registered, you'll need to create a compelling profile. Here's what to include:

• Professional details: List your qualifications, areas of expertise, and any awards or memberships.
• Experience: Highlight how long you've been in business, your past projects and successes.
• Availability: Set your working hours and availability.
• Professional Photo: Upload a high-quality, professional photo of you / your team.
• Social media links: Connect your social media accounts to build trust with potential clients.

Step 2: Set up your standard service listings

Next, you'll want to set up standard service listings. Pasar Jasa allows you to create detailed service listings including:

• Service description: Clearly explain what you are offering and the benefits to clients.
• Pricing: Set competitive and transparent prices. Cost assurance is a priority for our customers, so try to include everything and avoid surprises. Make it clear at what stage of the project your fee is payable.
• Deliverables: Outline what clients can expect you to deliver for them, including timing.

Step 3: Engage with clients

Once your profile and listings are set up, it's time to start engaging with potential clients:

• Respond promptly: Quick responses to inquiries show professionalism and can help you secure more clients.
• Customise listings: Create customised listings to meet the specific needs of each client. Highlight how your expertise can solve their problems and make a deal.
• Communicate clearly: Maintain clear and professional communication throughout the project.

Step 4: Deliver exceptional service

Delivering high-quality service is key to building a successful presence on Pasar Jasa:

• Meet deadlines: Ensure you meet all agreed-upon deadlines.
• Exceed expectations: Go above and beyond to delight your clients. Happy clients are more likely to leave positive reviews and recommend you to others.
• Request feedback: After completing a project, use the chat box to ask your clients for feedback. Use this feedback to improve your services.

Step 5: Grow your business

As you gain more clients and positive reviews, you'll see your business grow:

• Expand your services: Consider offering additional services to meet the evolving needs of your clients.
• Network: Connect with other professionals on Pasar Jasa to share insights and opportunities.
• Stay updated: Keep your profile and services up-to-date to reflect your latest skills and achievements.

By following these steps, you'll be well on your way to building a thriving professional presence on Pasar Jasa.

As a professional offering services on Pasar Jasa, you are responsible for managing your own tax obligations. This includes:

• Value Added Tax (VAT): If your annual turnover exceeds the threshold set by the Indonesian government, you must register for VAT and charge it on your services. VAT should be included in your listing price (not a separate line item). The current threshold is IDR 4.8 billion.
• Income Tax: You are required to report your income and pay applicable income tax. Ensure you keep accurate records and file your tax returns correctly.

If you need to consult a tax professional - you know where to find one!

Here are some frequently asked questions to help you get started and make the most of your experience on our platform.

1. What is Pasar Jasa?
   Pasar Jasa is a professional services marketplace designed to connect small and medium-sized enterprises (SMEs) in Indonesia with top-notch professionals like you. Our platform aims to democratize access to professional services, ensuring transparency, trust, and efficiency.

2. How do I sign up?
   Signing up is easy! Just visit our website, click on the "Sign Up" button, and follow the prompts to create your profile. Make sure to provide accurate and detailed information about your qualifications, experience, and services.

3. What services can I offer on Pasar Jasa?
   Pasar Jasa is currently focussed on accounting, finance, and tax services. We are planning an expansion, so please reach out to us and let us know if you would like to list other types of professional services.

4. How do I set my prices?
   Setting your prices is straightforward. Every price on Pasar Jasa is an all-inclusive fixed fee. Include service fees, expenses, and taxes, and make sure your prices are competitive and reflect the value of your services.

5. How do I get clients?
   Clients can find you through our search and filter features. To increase your chances of getting clients, ensure your profile is complete and optimized. Respond promptly to inquiries and provide clear, customized proposals.

6. How does the payment process work?
   Pasar Jasa uses a secure payment system. Clients pay upfront, and funds are held in escrow until the project is completed. Once the client confirms satisfaction, payment is released to you. Clients pay a small fixed fee, and Professionals receive payment in full - no deductions.

7. What if there's a dispute with a client?
   We have a dispute resolution system in place. If a dispute arises, you and the client can submit statements and supporting documents. A human adjudicator will mediate and make a final decision to resolve the issue.

8. How can I build trust with clients?
   Building trust is crucial. Ensure your profile is detailed and transparent, communicate clearly and promptly, deliver high-quality work, and encourage clients to leave positive reviews. Consistency and professionalism go a long way.

9. Can I update my profile and service listings?
   Absolutely! You can update your profile and service listings at any time. You can also close any listings you don't want to remain publicly searchable. Keep your information current to reflect your latest skills, experience, and availability.

10. How do I handle client feedback?
    Client feedback is essential for your growth. After completing a project, ask clients for feedback and reviews. Use this feedback to improve your services and build a strong reputation on the platform.

We hope these FAQs help you get started and thrive on Pasar Jasa. If you have any more questions, feel free to reach out to us.